Our Return Policy
Please contact us for return authorization if you want to send your item back for a refund or exchange. You have 14 days from the date of receipt to request a return or exchange. You will need a Return Authorization Number from us to process your request.
Please be aware that there is a 20% restocking fee for returns as our items are all custom product orders. Any item for exchange will not be charged a restocking fee. Buyer also pays for return shipping.
Our office is open Monday through Friday 9:00 am to 5:00 pm (Eastern Time).
You can reach us at (631) 456-2626 firstname.lastname@example.org.